Frequently Asked Questions

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In accordance with Article 2 of Royal Decree-Law 6/2009 and the Resolution of 26 June 2009, the Social Subsidy was introduced on 1 July 2009 for the most vulnerable consumers. These consumers must be individuals covered by the Last Resort Tariff and must apply for it for their main residence.

Consumers who meet the following criteria will be entitled to the Social Tariff at their main residence:

• Power: those with a contracted power of less than 3 kW at their main residence.
• Pensioners: Those aged 60 or over who are pensioners under the Social Security System due to retirement, permanent disability or widowhood, and who receive the minimum amounts in force at any given time for these types of pension with respect to recipients with a dependent spouse or recipients without a spouse living in a single-person household, as well as recipients of pensions from the now-defunct Compulsory Old Age and Disability Insurance and non-contributory retirement and disability pensions aged 60 or over.
• Large families.
• Unemployed persons: who are part of a household in which all members are unemployed.

To apply for the Social subsidy, you must belong to one of the groups described above and submit the necessary documentation

The regulated electricity market comprises suppliers designated by the Government, which were known as ‘Suppliers of Last Resort’ (CUR) until 2013 and have been referred to as ‘Reference Suppliers’ (COR) since 2014. These suppliers provide consumers entitled to the PVPC (those with a contracted power of up to 10 kW) with this PVPC or, as an alternative, a guaranteed annual fixed price, under conditions determined by the Government.

On the other hand, there is the Open Electricity Market, where suppliers operating within it can make personalised offers to their customers. In this market, both the price and the terms are freely agreed between the parties

It is the new price for standard supply contracts held with a Reference Supplier (formerly known as a Last Resort Supplier, or CUR), where customers have not opted for the guaranteed annual fixed price.

If you are a customer of a Last Resort or Reference Supplier, you do not need to do anything; you will be billed at the PVPC rate, replacing the former Last Resort Tariff. If you wish, you can also choose a Free Market offer or sign up for the COR’s fixed-price offer.

The average price for your billing period will not be calculated until the bill is issued, so until you receive your bill, you will not know the price you will pay for the electricity you consume. You can check the energy price for the following day on the Red Eléctrica de España website http://www.esios.ree.es/web-publica/ and verify the price applied to your bill using the bill simulator available on the CNMC website www.cnmc.es.

Two customers who have been billed on the same day may have different prices depending on their meter reading date and billing period.

The energy sector in Spain accounts for approximately 2.5% of the country’s GDP, but its importance extends beyond its share of total output, as it is a strategic sector required by all branches of economic activity, and this is essential for the production of any kind of goods and services.

Indeed, one of the factors that has limited Spain’s economic development has been the scarcity of energy resources, specifically the lack of liquid and gaseous hydrocarbons and the poor quality and scarcity of existing coal. This scarcity of resources has traditionally condemned the national energy system to a situation of deficit and dependence on foreign supplies. The degree of self-sufficiency has stood at between 20 and 25% over the last two decades; in 2010 it was 26.1%.

The primary energy consumed is mainly of fossil origin: oil (almost half), natural gas (25%) and nuclear and renewables, each accounting for around 10%. As for energy produced within the country, the main source of useful energy is renewables, which account for over 12% of total useful energy consumed, followed by nuclear at 4.5%.